- PERSONAL ACCOUNT
Diners Club© Australia Personal Accounts Now Closed
As of 27 August 2024, Diners Club© Personal, Business & Corporate Accounts issued in Australia are now closed. For any credit balance or account enquiries, please contact us here.
Cheques were issued to accounts with a credit balance in March and May 2024 using the mailing address on file. Any accounts with outstanding credit balances after August 2024 will be sent to Revenue NSW as unclaimed monies on 31 October 2024.
How can I claim my credit balance after 31 October 2024?
To claim your credit balance, please contact Revenue NSW on one of the below contacts for any unclaimed money enquiries & instructions.
Website: https://www.revenue.nsw.gov.au/unclaimed-money
Call: 1300 366 016 or +61 2 7808 6902
Online: Send an email
IMPORTANT INFORMATION ABOUT YOUR DINERS CLUB© PERSONAL ACCOUNT
As of 31 January 2024, Diners Club Australia (a subsidiary of National Australia Bank (NAB)) will no longer offer Diners Club® Personal Cards in this market. Your account will automatically close on 30 July 2024, unless closed earlier at your request.
Below, you will find a list of Frequently Asked Questions that will address how this will impact your Diners Club membership.
You can continue paying your account as you normally would. Please refer to your monthly statement for full details on how you can pay.
You will need to continue to pay your outstanding balance until it is paid in full. Fees and charges will still apply until the outstanding balance is reduced to $0.
Yes, you will still be able to view and manage your accounts via Card Services Online and the Diners Club© Mobile App and can continue to make payments to your account.
No. There are no fees associated with NAB's acquisition of Diners Club Pty Ltd.
No, the fees associated with your Diners Club product will not change as a result of the sale.
No. There are no changes to your direct debits on your Account. You don't need to do anything.
Continue to pay your Account as you normally do. Direct debit charge can be arranged too. To request this, please visit www.dinersclub.com.au/forms and choose the corresponding Direct Debit Form (Personal or Corporate) and send it back to us.
Yes. Please continue to access Card Services Direct Online for your Diners Club Account at www.cardservicesdirect.com.au
Yes. Your login details will remain the same and there will be no changes to your Diners Club Mobile App access.
Yes. Your Global Vision® reporting access remains unchanged. This includes your login details and saved reporting variables that you may have setup.
At this stage there are no plans to implement any of NAB's features and benefits to Diners Club's offering of products.
Yes. If you belong to a Diners Club rewards program, nothing changes. You will continue to have access to your rewards on our website at https://www.dinersclubrewards.com.au/
No. You will continue to enjoy the features and benefits of your Diners Club Card and Accounts without any changes.
We're always happy to assist with any questions you may have.
For Cardmember Enquires - 1300 360 060
For Merchant Enquiries - 1300 656 689
You can also contact your relationship manager if you have one.
There will be no changes to how you can apply. Please visit our website www.dinersclub.com.au and locate the products you wish to apply for. Simply hit "Apply Now" and fill in the desired application form. Alternatively, you can email our Premium Service Team at premium.service@dinersclub.com.au for assistance.
No. Your Account number and card/PIN will remain the same. No new card is being sent to you.
No. Any limits / cash access / merchant blocking on your cards will remain the same.
No. Continue to enjoy your Diners Club products as you normally do.
Not at this stage. Please continue to use our current customer support services. For all queries, you can contact us via dinersclub.com.au/contact.htm
Yes. Several ATM operators in Australia now offer fee-free withdrawals. Please ensure you check the ATM for any fees before completing a transaction.
1 AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz) has issued an insurance group policy to Diners Club Pty Ltd, ABN 35 004 343 051 which allows eligible Diners Club account holders and cardholders to claim under it as third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the Description of Insurance Cover Terms and Conditions effective 15 July 2023 which may be amended from time to time, Diners Club Pty Limited does not guarantee this insurance.