Any time you need us, we're here
Diners Club understands that immediate access to your account and being able to get assistance as soon as you need, is important to you. Our Customer Service, Merchant Support and Authorisation Teams are available 24 hours a day, 365 days a year, for your convenience.
To help us respond to your query, please have your Diners Club Card ready when you call.
If you are an individual or business customer experiencing difficulty making repayments on your account, we encourage you to contact us as soon as possible to discuss how we may assist you.
For customers who have hearing or speech impairment, you can contact Diners Club using the National Relay Service:
• National Relay Service www.relayservice.com.au
• Telephone Typewriter (TTY) Users - call 133 677; request 02 8225 0615
• Speak and Listen Users - call 1300 555 727; request 02 8225 0615
• Internet Relay Users - connect to the NRS website https://internet-relay.nrscall.gov.au/; request 02 8225 0615. If you require additional support such as an interpreter or if English is not your first language, please let us know.